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Another Dealership Bits the Dust! →
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October 2008
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Our CEO’s Latest Speaking Engagement: JD Power... →
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Buying a warranty at the time of sale: Rip-off or... →
We’ve all been there. You just made the decision to purchase a new car. You’ve finally come to terms with having car payment for the next four to six years. You may even be feeling sick at this point as you get ready to sign the paperwork.
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All dealerships are just not created equal. →
Is anything more derailing than getting into your car in the middle of an over scheduled hectic morning only to find that it just isn’t working? Whatever the problem seems to be, you sit there, behind the wheel, hands at 10 and 2, and you utter silent prayers to the car gods and you chant a little encouraging mantra to your stubborn vehicle, and then you close your eyes tight and hope that...
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There Hope Yet!
Lately the conversations between our team and dealers have revealed an early stage desire to be transparent. In the down turn of the market dealers are looking for more ways to develop a relationship with consumers. However, in order for dealers to create a trust base relationship they must allow consumers to contribute to the sell process. I call it the Dell effect. Dell’s claim to fame...
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Company Blog →
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Our CEO's Vegas Trip!
Our CEO John H. Isaac went to Vegas this week to speak on the JD Power Automotive Round Table concerning dealer reputation management. He reported that the auto industry is starting to listen to what consumers have to say especially online. I think this is good news however the industry still has a long ways to go. Our CEO will be making guest entries through this week detailing his finding...
Do Consumers Care?
We are out to prove that consumers desire a better way of buying a vehicle. It is our belief that consumers are tired of the lies and manipulation within the auto retail space…
